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📞 Contacts & Support

💬 Technical Support​

Main Contact Channels​

📧 Email Support​

support@grammar-ai.app

  • General inquiries
  • Technical issues
  • Bug reports
  • Feature suggestions

⏱️ Response time:

  • Critical issues: up to 24 hours
  • Regular requests: 1-2 business days
  • Suggestions and feedback: 2-3 business days

👨‍💻 About the App​

Grammar AI is a simple and efficient tool for:

  • ✅ Grammar and spelling correction
  • 🌐 AI-powered text translation
  • 📝 Real-time text processing
  • 💡 Writing improvement suggestions

📋 How to Report an Issue​

Support Request Template​

When contacting support, please include:

**Issue type**: [Critical/High/Medium/Low]

**Issue description**:
Brief description of the problem

**Steps to reproduce:**

1. First step
2. Second step
3. Result

**Expected behavior:**
What should have happened

**Actual behavior:**
What actually happened

**Device information:**

- Device model:
- OS version:
- App version:
- Text sample (if applicable)

**Additional information:**
Screenshots or any other relevant details

Prioritization Criteria​

🔴 CRITICAL - App crashes, data loss
🟠 HIGH - Major features not working
🟡 MEDIUM - Features work incorrectly
🟢 LOW - Minor issues, improvement suggestions

🤝 How to Help the Project​

For Users​

  • 🐛 Report bugs and issues
  • 💡 Suggest new features and improvements
  • ⭐ Rate the app in app stores
  • 👥 Share with friends and colleagues

For Developers​

  • 🔧 Participate in beta testing
  • 📝 Help improve documentation
  • 🌍 Contribute translations
  • 🔒 Report security issues

We value every user and strive to provide the best grammar correction and translation experience.

Thank you for using Grammar AI! ✨